The fine print that governs the relationship between Z1 Storage and it's customers.
We strongly believe that all data you store on our service should be encrypted with a strong encryption type. We do not encrypt data by default, unless you have specified an encryption key within your customer portal or API setup
It is your responsibility to keep all access information private and to store any relavent access information, which includes your encryption or access key in a secure place, away from public access. If you lose your key we will have no way of recovering the unencrypted data. We will however have your stored encrypted information.
By using our services you agree to abide by the laws of South Africa and all international laws relating to the acceptable storage and distribution of data.
You may only store legal content that you fully own on our service. As an example: You may not backup or store cracked software, illegal pornography, PCI data which does not comply with the governing rules. Copyright material which you are not the copyright holder.
You fully accept all risks associated with the use of our service.
By storing files and data with Z1 Storage, you state that you have all the necessary rights for that data, to move, use, store, or make it publicly available. You warrant that there will be no conflict with any third parties rights, copyrights or license agreements. You agree that your data does not violate any laws, regulations or any specified terms of service.
All the personally identifiable information you provide to us is accurate and true.
You will provide full access to the legal owner of the data you store with us. You will not keep access away from the true owner. For example; a sysadmin stored data for their employer. The sysadmin should make all access information available to their employer. You will add all relevant business contacts to your account, this includes names, email addresses and pysical addresses in order to prevent lost access to important corporate data you store with us.
You may not perform or behave in a manner that is:
The quality or our service and infrastructure is of utmost importance, we therefore reserve rights. We may at any time and at our sole discretion: limit access to, or terminate an account which we deemed to be unlawful, detrimental to our service integrity, has gone unpaid past an associates invoices due date or violates our terms and conditions. Z1 Storage is not liable for any damages that may results from our actions.
We take your privacy very seriously, we keep your personally identifiable information private. We will however in the even of a court order; make the information needed available to the appropriate law enforcements. We ask all clients to store their data with us in an encrypted form so that it is not readable and restricts the requirement or data filtering should these laws come into being.
Our services are built with security in mind, Our systems are pen tested with each version release or every 3 months, which ever comes first. As a part of our internal processes, we restrict internal network access to verified staff whom are vetted, have a clean legal record and have references in the industry. Our data centres are all biometrically access controlled. We have on site security and all data centres are monitored with security cameras 24x7.
All correspondence will be made via email. Your billing, invoices and statements will be available online for your review and payment from our client portal. It is your responsibility to ensure all invoices are paid before the due date, allowing an additional 2 days for your payment to reflect on time. We provide payment through EFT, credit card and PayPal. Should you require an alternative payment method this must be arranged before you make use of our services.
Only persons older than 13 may make use of our services.
Should you be storing data on behalf of an organisation or business. You are requires to ad-hear to all your organisations internal processes and access control guidelines. Should more than one individual have access to the service, each ones' actions may effect the other users data. This should be considered. Separate accounts may be needed to further isolate access if this is needed within your organisation.
You may cancel the service with us at any time. All cancellations are processed immediately. All data stored on our services will be irrevocably removed. Cancellation is permanent and any stored data can not be rolled back or recovered. We do however delay terminations in some cases for a few days from the clients cancellation to help our clients should they wish to recover a cancelled account. There is no guarantee.
Our systems will send an email to the email address on file with a notification of any changes to the account. Once this notification is sent, it is deemed to be delivered.
When you open an account with Z1 Storage, the primary legal entity or person's information on the account is deemed to be the account holder. It is of utmost importance that the correct information be on the account from inception. This is especially true for business accounts or shared access accounts: We will not entertain a dispute of ownership or access should the contact details of the account not match the complainant.
Z1 Storage provide the service with no warranties or claims of suitability be it expressed or implied. Z1 Storage disclaims all warranties and conditions of merchantability, fitness for a particular purpose, and non-infringement.
To the fullest extent allowed by law, Z1 Storage shall not be liable for any special, indirect, incidental, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from (1) your access to, use of, inability to access, or inability to use Z1 Storage; (2) any third party conduct or content on Z1 Storage, including any defamatory, offensive, or illegal conduct of third parties; or (3) any unauthorized access, use, or alteration of your content.
You agree to indemnify, defend, and hold harmless Z1 Storage from and against all liabilities, damages, and costs arising out of any claim by a third party against Z1 Storage and its affiliates regarding (1) data stored with us by you or your users, (2) your buckets, or (3) your or your users’ use of Z1 Storage in violation of these terms.
These terms and conditions may be updated form time to time. Please be sure to review our terms and conditions on this page periodically. If any changes are made to our terms and conditions, that we feel will adversely effect your rights, we will endeavour to make contact with you in order to notify you of the change. By using Z1 Storages services, you agree to abide by our terms and conditions.
We aim to resolve disputes as quickly and as fairly as possible. However should any issue require legal review or arbitration, this must be done in the city of Z1 Storage's choosing. All disputes which the complainant and defendant can not resolve must be referred to the Arbitration Foundation of Southern Africa: AFSA, Where an independent arbitrator will hear the case and pass a binding judgement for the resolution of the dispute.